Outstanding Firm and Lawyers in Asialaw Client Service Excellence 2021
We are incredibly delighted to announce that UMBRA has been recognized as Best Overall Firm in Client Service Excellence for the second time in a row since Asialaw inauguration award in 2020! Pramudya A. Oktavinanda and Putu Raditya Nugraha are also recognized as Indonesia’s Outstanding Lawyers in Client Service Excellence, receiving the highest aggregate ratings from detailed clients’ feedback for quality of legal service in the field of Corporate & M&A and Banking & Finance, respectively.
The rating system is based on a detailed survey of our clients’ satisfaction of the firm and lawyers’ capabilities on, among others, responsiveness, risk management, legal & industry sector knowledge, cost transparency, depth of team, innovative solutions, and value for money.
This recognition is the ultimate appreciation from our clients for what we do for them on a daily basis, getting things done! So thank you for choosing and trusting us!
Our Q&A session with Asialaw on our strategy and commitment for client service excellence can be accessed at: https://www.asialaw.com/newsandanalysis/outstanding-lawyer-for-client-service-excellence-qa-with-pramudya-a-oktavinand/index/862?utm_medium=social+media+organic&utm_source=linkedin&utm_campaign=aw_client+service+excellence_2021-04-27
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