Outstanding Firm in Client Service Excellence
Among the numerous awards that we have received within the past 2.5 years, the Asia Law’s Client Service Excellence Award has a special place in our heart. The reason is simple, it speaks for one of our biggest passions, providing a first class service experience for our clients. In UMBRA, not only that we know what we do, we also love doing it, and as such, clients’ satisfaction means the world to us. We want our clients to feel that they get the attention that they rightfully deserve from their law firm; that whatever the situation is, they will get the right support from people who actually care about their success!
The survey ranks law firms based on various important factors, including client relationship management, problem solving, value for money, industry sector knowledge, and innovative solutions. It is an incredible honor for us to receive the highest aggregate scores among numerous Indonesian major law firms despite being around for a short time only. A huge thanks to our beloved clients, this is another award that is exclusively dedicated for you!